Service Centers

To have your sensor serviced, you can send it directly to Williamson or to one of our certified service centers. Before sending the sensor back, please contact the location in your area for shipping instructions.

If you would like to request someone try to troubleshoot the issue locally, please contact one of our local area sales representatives or contact Williamson directly.

If you plan on sending back a unit for service to Williamson directly – please request an RMA number.

Worldwide Service Headquarters

Name: Williamson Corporation
Address: 70 Domino Drive, Concord, MA 01742 USA
Email: service@williamsonir.com
Telephone: 978-369-9607

Regional Service Centers

Region Supported: Europe

Name: Leruste et Cie
Address: 49 rue des Récoltes,59650 Villeneuve d’Ascq, France
Email: leruste@leruste.com
Telephone: +33 (0)3 20 56 36 56

Region Supported: Brazil

Name: Visomes Comercial Metrológica Ltda
Address: Rua Joaquim dos Santos, 325 – Cidade Dutra – CEP 04823-080 – São Paulo – SPEmail: assistencia@williamson.com.br
Telephone: +55 11 5662-9911

Region Supported: Japan

Name: Japan Machinery Company
Address: 2-4-12 Higashi Rokugo, Ota-ku, Tokyo 144-0046
Email: Oishi@japanmachinery.com
Telephone: +81-03-3573-5261

Region Supported: China – Steel Industry

Name: Nanjing Fremont Measurement and Control Technology Co., Ltd.
Address: Room 2801 , Qingjiang Suning Plaza, No 88 Jiangdong north Road, Nanjing, Jiangsu Province, 210029 China
E-mail: xushanshan@njflmt.com
Telephone: +86-025-86510127

Region Supported: China – Aluminum Industry

Name: Shenzhen Goldroad Industry Co., Ltd
Address: Room908, Yinsheng Building, No.1 Hongli Road, Futian District, Shenzhen, China
E-mail: wj.gr@163.com
Telephone: +86 – 755 – 25950293

Region Supported: China – Petrochemical & Silicon

Name: Shelly Industrial Automation Engineering Co., Ltd
Address: Room A-101, No.8 Building, No. 15 Rongyuan Road, Nankai District, Tianjin, China
E-mail: tony_xie@126.com
Telephone: +86 – 22 – 83710252

Region Supported: India

Name: Masibus Automation and Instrumentation Pvt Ltd.
Contact: Mr. Vinod Patel
Address: B-30, GIDC, electronics estate, sector-25, Gandhinagar-382044, Gujarat, India
Email: support@masibus.com, vinodpatel@masibus.com
Telephone: +91-79-23287275-79 Extn:260